ISO/IEC 20000-1:2011 Information Technology Service Management System Certification

ISO/IEC 20000-1:2011, no matter which area from the world or which sector, large and small, rely on it BT services applies to all organizations. This standard specifically for BT departments, such as internal BT service providers and BT subcontracted institutions such as external BT service providers are eligible for.

The benefits of establishing ISO/IEC 20000-1:2011 Information Technology Service Management System; 

IT capabilities can be seen clearly, BT management and operating costs are reduced, unnecessary jobs to be eliminated, increasing the accessibility of it services, BT’s customers, and improving communication between business lines, managing expectations, Jobs/problems to be addressed again blocking the increased service quality and more rely on enterprise support, customers, end- users and the submission of services that meet the needs of the job should be secure efficient resource management and efficient use of resources will increase the satisfaction of your BT team.